Human Resources and Office Administration Coordinator

Who we are

Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development Institute (CDI), we are passionate about helping our communities’ most vulnerable members and their caregivers. It motivates each of us to face what can be difficult situations while continuously finding the purest joy in play, in silence, in advice, and in the unbelievable strength and resilience of our young clients. Joining us now is a rewarding opportunity to be part of an organization that is built on a legacy of more than 100 years of helping children and families. 

Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care, and well-being of infants, children and youth, come together in collaboration, learning and inclusion. As a multiservice organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services, we address the whole person from when they begin their life. Every child and family that reaches out to us is unique, and we value and embrace their individuality. We deliver the tailored support and tools they need to build life-long skills, positive mental health, and resilience. With their trust in us, we guide children and families along a supportive journey. It is an often difficult path and simultaneously the most rewarding experience for providers, children and families.

Who we need

Reporting to the Associate Director, Human Resources & Administration, we are hiring a Human Resources and Office Administration Coordinator for a 12-month contract. This is a highly administrative, coordination-focused role that sits at the centre of both HR operations and day-to-day office functioning. As the new Human Resources and Office Administration Coordinator, you will play a critical role in keeping things organized, responsive, and running smoothly. From maintaining accurate employee records and coordinating recruitment and onboarding activities, to supporting health and safety initiatives and managing office administration workflows, your work will directly enable the team to operate effectively. You will also coordinate scheduling for a small group of casual staff, provide reception coverage as needed, and act as a go-to resource for administrative and operational support across the organization. 

This existing vacancy is 100% onsite (35 hours/week) at our Euclid location, with occasional travel to other CDI sites across the GTA as required.

What's in it for you 

Purpose and impact. You will be part of a mission-driven organization supporting some of the most vulnerable members of our communities. Your work will directly enable our teams to operate effectively, ensuring HR and office operations run smoothly so frontline staff can focus on delivering critical services.

Exposure and growth. This is an ideal opportunity for someone early in their HR career who brings strong administrative experience and is looking to build depth across HR and office operations. You will gain hands-on exposure to recruitment coordination, onboarding, employee records, health and safety, and office administration within a multi-site, mid-sized non-profit environment.

Variety and visibility. This is not a siloed role. You will work across teams, support multiple sites, and contribute to a range of priorities - from coordinating casual staff scheduling to supporting health and safety initiatives and office operations. You will gain visibility into how your work supports teams and operations across the organization.

As our new Human Resources and Office Administration Coordinator, you will

• Own office coordination and administrative flow. You will manage the administration inbox, triage requests, assign ownership, and ensure timely follow-up. You will coordinate reception and administrative coverage, stepping in as needed to maintain seamless front-office operations. You will oversee records retention practices, ensuring secure storage, retrieval, and compliant destruction of files. You will partner with internal teams to coordinate onboarding and offboarding logistics, including workspace setup, access, and equipment readiness.
• Coordinate casual staff scheduling. You will manage the scheduling and availability of approximately seven casual staff members, ensuring shift coverage aligns with operational needs. You will act as a liaison between casual staff and HR leadership, supporting clear communication and day-to-day coordination.
• Support a safe, well-run workplace. You will assist in the implementation of Health, Safety and Wellness initiatives and actively contribute to committee participation. You will monitor and escalate safety or security concerns, ensuring issues are addressed promptly and appropriately.
• Support operational effectiveness across the organization. You will coordinate meetings, training sessions, and internal events, ensuring logistics are organized and execution is smooth. You will contribute to continuous improvement efforts by supporting research and best practices. You will take on ad hoc administrative and coordination tasks to support team priorities and ensure continuity during periods of change.
• Coordinate the day-to-day execution of HR operations. You will maintain accurate, audit-ready employee records across physical files and HRIS systems, ensuring data integrity and compliance. You will coordinate recruitment activities, including job postings, interview scheduling, and tracking. You will support onboarding and offboarding, prepare documentation, and assist with orientations to ensure smooth employee transitions. You will draft employment offers aligned with approved terms and support communication through the HR inbox, responding to routine inquiries and escalating as needed.
• Support core people processes and reporting. You will contribute to performance review cycles, including annual and probationary processes, and maintain supporting documentation. You will assist with policy updates and ensure records remain current. You will compile HR data and generate reports to support leadership visibility and decision-making, and provide flexible support across HR priorities as needed.

What you bring  

• The experience. You have experience in a people-facing, administrative, or office environment. You are a self-starter who can work independently with minimal supervision and take pride in supporting others, coordinating tasks, and ensuring administrative work is completed accurately and on time. You understand the importance of discretion in a Human Resources environment and handle sensitive information with care and confidentiality. Exposure to Human Resources, including general employment standards and occupational health and safety guidelines, is an asset.
• The technical and organizational skills. You are proficient with the MS Office suite, particularly Outlook and Excel. Familiarity with an HRIS (such as Dayforce or similar) is an asset. You are highly organized and detail-oriented, with the ability to manage competing priorities, stay on top of multiple tasks, and follow through in a fast-paced environment. You are comfortable problem-solving and adjusting as priorities shift.
• The communication and interpersonal skills. You communicate clearly and professionally, both verbally and in writing. You build positive working relationships across teams and approach interactions with tact, good judgement, and respect. You are comfortable responding to inquiries, coordinating across groups, and supporting a positive, well-run workplace.
• The flexibility. You are willing to work outside regular business hours on occasion to meet the needs of the organization. You can travel within the GTA to other CDI locations as required.

Other requirements

• All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check and references.

Compensation: At Child Development Institute (CDI), we believe that compensation should be transparent, fair, and supportive of your experience and growth. For this role, the annualized salary is $55,000-$60,000 inclusive of 4% vacation pay. Salary is determined by the complexity of the position and internal equity, ensuring a fair and competitive salary within our sector.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we are happy to discuss them throughout the hiring process.

Join us.

Fostering positive transformations in mental health for over a century, CDI is a world-class leader trusted in helping children, youth and families through a wide range of evidence-informed services to build lasting change.

At CDI, we prioritize the mental well-being and work-life balance of our teams. We acknowledge the reality of the emotionally demanding work each of us puts in every day. To that end, we strive to create a collaborative, diverse, inclusive, and equitable space where creativity flourish by offering:

• Flexible hours in a planned program environment.
• A focus on cross-disciplinary collaboration and knowledge sharing.
• Ongoing paid professional development opportunities and certifications. 

If you want to be part of our vision to make a measurable lifelong impact on the mental health and well-being of children, youth and their families, join us.

Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications are strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. 

What you can expect from our interview process:

• A virtual interview with a Talent Advisor will discuss your interest in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An in-person panel interview with the Associate Director, Human Resources & Administration and the Senior Manager, Compensation and HRIS. This is an opportunity to share how your experience and interests align with the needs of CDI.

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas. We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace. If you require accommodations, please reach out to us at [email protected]. 

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