Clinical Supervisor, Family and Community Counselling

Toronto, ON, Canada

Full Time

Clinical Services

Manager/Supervisor

Who we are

Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development Institute (CDI), we are passionate about helping our communities’ most vulnerable members and their caregivers. It motivates each of us to face what can be difficult situations while continuously finding the purest joy in play, in silence, in advice, and in the unbelievable strength and resilience of our young clients. Joining us now is a rewarding opportunity to be part of an organization that is built on a legacy of more than 100 years of helping children and families.

Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care, and well-being of infants, children and youth, come together in collaboration, learning and inclusion. As a multiservice organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services, we address the whole person from when they begin their life. Every child and family that reaches out to us is unique, and we value and embrace their individuality. We deliver the tailored support and tools they need to build life-long skills, positive mental health, and resilience. With their trust in us, we guide children and families along a supportive journey. It is an often difficult path and simultaneously the most rewarding experience for providers, children and families.

Who we need

Our family and community counselling program welcomes youth up to 18 years old referred from other programs within the agency and externally referred children experiencing social, emotional and behavioural difficulties from 0-6 years old. In addition, we support children and youth who are part of our child abuse counselling service. We also co-facilitate the Circle of Security parenting program, which focuses on building attachment between parents and their children.

Reporting to the Associate Director of Clinical Services, we are seeking a Clinical Supervisor to lead and support a team of clinicians in providing high-quality, evidence-informed mental health treatment for children and their families within a multidisciplinary framework. You will be responsible for ensuring that the delivery of our programs and services is consistent with the mission, values, policies, procedures, standards, and priorities of the organization.

This is an on-site role working five days per week based out of our Euclid head office.

Who you are

You are a registered clinical professional with a passion for providing quality care to young children and families. You have supervisory experience in a clinical setting and are looking for an opportunity to expand your leadership skills while remaining actively engaged in direct client care. You thrive in a collaborative environment where you can mentor and support clinicians in delivering services grounded in best practices and research.

What’s in it for you

Profound purpose. You want to support and supervise clinicians who make a meaningful difference in the lives of children and families. You will be part of a team of leaders shaping mental health service delivery, ensuring that all programs adhere to high clinical standards and best practices.

Professional growth. You will have the opportunity to deepen your leadership skills in clinical supervision and be involved in program development, quality assurance, and research-based service improvements. CDI provides ongoing professional development, cross-disciplinary collaboration, and exposure to leading child and family mental health practices.

A collaborative and innovative environment. You will work closely with Social Workers, Child & Youth Workers, Psychologists, and Psychiatrists to provide integrated services to children and families. You will also contribute to agency-wide initiatives, helping to refine policies and improve service delivery models.

As our new Clinical Supervisor, you will:

Supervise. You will provide direct clinical supervision and oversight to a team of clinicians, ensuring that mental health services are delivered with consistency, quality, and adherence to evidence-based practices. You will support staff in case consultations, clinical decision-making, and therapeutic interventions, ensuring services meet professional and ethical standards.
Support a team. You will guide and mentor clinicians, helping them refine their clinical skills and ensuring adherence to agency policies and best practices. You will conduct regular case reviews, provide constructive feedback, and support staff in navigating complex client cases. You will assist in onboarding new clinicians and ensuring that staff members have the necessary training and resources to succeed in their roles.
Ensure quality clinical service delivery. You will oversee case management, service coordination, and program implementation, ensuring that services are client-centred, trauma-informed, and culturally responsive. You will monitor service delivery trends and recommend adjustments based on emerging client needs and best practices.
Be involved at the clinical level. You will maintain a current knowledge of relevant clinical practices and theoretical models. You will support your team as they deliver therapeutic programming that connects parents, children, and youth and balances a responsive, professional model with empowerment and mutual aid philosophies. You will actively participate in case discussions, team meetings, and clinical training to enhance service effectiveness. You will respond to elevated client concerns and complaints, ensuring appropriate resolution strategies are in place.
Support program operations. You will assist with staff scheduling and workload distribution as appropriate for service delivery. You will track clinical service metrics and contribute to quality assurance initiatives. While you will not be responsible for budget oversight, you will collaborate with leadership to identify service gaps and areas for improvement.
Collaborate. You will work closely with the Clinical Manager, interdisciplinary teams, and external partners to ensure effective communication, case coordination, and client referrals. You will contribute to team discussions on service improvements, staff development, and best practices in clinical supervision.
Continuously improve. You will participate in ongoing program evaluation, professional development initiatives, and knowledge-sharing opportunities. You will support continuous learning within the team, ensuring that clinicians stay updated on the latest research, therapeutic techniques, and community resources.

What you bring:

The education. You have a Master’s Degree in Social Work, Psychology or a related clinical discipline from an accredited educational institution. You are registered, in good standing, with a professional college (e.g. OCSWSSW, CRPO) and qualified to provide psychotherapy. You have completed formal clinical supervision training or have experience supervising clinicians in a children’s mental health setting.
The expertise. You have clinical experience in the children’s mental health sector, working with children and youth, families, and groups, and familiarity with associated systems (schools, community agencies). You have strong clinical knowledge and experience in relevant theoretical approaches (e.g. trauma-informed treatment, attachment, CBT, TF-CBT, etc.), including exposure to working on cases involving infant mental health, learning disabilities, family violence and trauma. You have experience supporting clinicians in case consultation, treatment planning, and intervention strategies. You are skilled in assessment, formulation, and treatment and can utilize flexible strategies for engaging and working with families, individuals, groups, and larger systems. You are committed to fostering clinical excellence through supervision and professional development.
The therapeutic expertise. You can always engage with children and parents of all ages and backgrounds with sensitivity, empathy, tact, and diplomacy. You have exceptional communication skills and a proven ability to gain trust and nurture relationships. You have strong clinical judgment and experience in guiding clinicians working with complex cases. You are comfortable facilitating case reviews, clinical discussions, and team training sessions. You are skilled at balancing priorities and managing interruptions while maintaining high clinical attentiveness. You are experienced in navigating crises and supporting clinicians through client escalations.
The integrity. You hold yourself to high professional standards and exercise good judgment in making decisions within the scope of authority of this position. You adhere to excellence in professional and ethical standards, including ethical principles related to client interaction, documentation and confidentiality. You are sensitive to the uniqueness and demands of a public service agency and can maintain the security of client-related and agency information.
The people leadership. You are a collaborative leader who values clinical supervision as an opportunity to develop and support clinicians in their professional growth. You provide constructive feedback and encourage reflective practice. You are experienced in overseeing staff development through case consultations, performance discussions, and mentorship. You have experience in scheduling, supporting professional development, and ensuring adherence to clinical policies. You embrace the opportunity to work in a diverse, inclusive, and equitable environment.

Other requirements

All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
Credential verifications and references are required.

Join us.

Fostering positive transformations in mental health for over a century, CDI is a world-class leader trusted in helping children, youth and families through a wide range of evidence-informed services to build lasting change.

At CDI, we prioritize the mental well-being and work-life balance of our teams. We acknowledge the reality of the emotionally demanding work each of us puts in every day. To that end, we strive to create a collaborative, diverse, inclusive, and equitable space where creativity flourish by offering:

Flexible hours in a planned program environment.
A focus on cross-disciplinary collaboration and knowledge sharing.
Ongoing professional development opportunities.

If you want to be part of our vision to make a measurable lifelong impact on the mental health and well-being of children, youth and their families, join us.

Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications are strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

A virtual interview with a Talent Advisor will discuss your interest in the role and background.
An in-person interview with the Hiring Manager and an HR Representative, where you will have an opportunity to further expand on your clinical knowledge and people leadership experience as well as ask follow-up questions on the role.

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas. We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace. If you require accommodations, please reach out to us at [email protected]

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We want anyone, anywhere to have the same chance and opportunity to build a life they love and that they are proud of. We are proactive in creating a belonging environment that anyone can be a part of. Thoughtful, data-driven decision-making is core to this success. We ask these questions to strengthen our practices by using data to identify and mitigate unconscious bias in our hiring process.

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